LCL Business Process Explained: A Complete Guide from Booking to Delivery
The complete process of LCL transportation can be divided into 6 main stages
1、Customer consignment & booking
Key steps: customer provides cargo information (name, volume, weight, HS code, etc.)
Freight forwarder confirms the route, shipping date and quotes (ocean freight + local cost).
After customer's confirmation, forwarder will make booking to shipping company and get booking confirmation (SO).
Attention: Dangerous goods, oversized goods need to be declared in advance, otherwise they may be rejected.
Try to avoid temporary cancelation after booking, otherwise it may generate loss of cabin fee.
2、Goods warehousing & customs clearance
Key steps:
Customers send the goods to the designated warehouse according to the requirements of SO (or arrange door-to-door pickup).
The warehouse measures the volume/weight of the goods (the basis for billing).
Freight forwarder arranges export customs clearance (packing list, invoice, contract, etc.)
3、Container loading & sea transportation
Key steps:
The container is towed to the dock to load the ship, the forwarder provides ** bill of lading (B/L)** to the customer
The ship sails to the destination port according to the established route (can be tracked throughout)
Warehouse will be more than one goods combined into the same container (professionally known as “LCL”)
4、Customs clearance at destination port
Key Steps
Upon arrival of the goods, the agent of the port of destination will handle the exchange of documents and customs clearance procedures.
Payment of customs duty/VAT (some countries can arrange DDP terms to be paid by the consignor).
After customs clearance, the goods will be transferred to the warehouse for unpacking.
5、Decontainerization & Pickup
Key Steps
Warehouse unpacking, sorting goods according to tickets
Customer picks up the goods with the arrival notice and customs clearance documents.
If delivery is required, truck delivery can be arranged (additional costs incurred)
6、Terminal Delivery